Relationship building is the most vital skill for supporting looked-after children, whatever the role. "It's important to be able to change your style of communication to suit the young person, and remain calm even if you are feeling agitated by their behaviour," says Jo Warburton, service manager at the National Implementation Service (NIS), which develops and supports evidence-based programmes for those working with looked-after children.
Other key skills are understanding how past experiences may drive children's challenging behaviour, and the ability to collate information about a child to help keep them safe. While the training a professional receives will vary, some approaches to learning are also shared, particularly group learning with its opportunities for role play and peer support in a safe environment.
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