So far there is complete acceptance and adherence to staggered drop off and collection times, social distancing measures and routine hand washing. There is patience in queues and the pressure of time seems to have eased with one day rolling into the next and being much the same as the one before.
So, has this experience made us all kinder? Has family resolve to conquer the pandemic borne a new resilience? Is there a new appetite to manage risk differently, more creatively? We are definitely up for the latter! Our recovery plan details the steps we will take as we move from response to resume our services, but we are determined to rebuild and recalibrate our offer to reflect what we have learned over the past three months.
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