Placing their own health fears to one side, social workers have been out visiting vulnerable families where possible and, with many early help services and other departments pared back, have become even more hands on helping parents access the support they so desperately needed.
Social work teams were inundated with requests for support including access to food banks or food vouchers in order to feed their families and for their child to have a school place, such was the immense pressure they were under at home.
Women fleeing domestic abuse and staying in a refuge with young children needed help accessing a GP and local services. Families living in poor housing with mice infestations required help contacting the housing department and fill in forms online, particularly if they had no internet access or low literacy levels themselves.
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