Best Practice

Family Safeguarding Hertfordshire

Children and adult social workers collaborate to keep struggling families together

ACTION

The Family Safeguarding Hertfordshire (FSH) model grew from three aspirations. First, to keep more families together safely.

Second, practice needed to change to address disguised compliance by parents. "They're practised at telling us what they think we want to hear, so we go away," says Hertfordshire director of safeguarding Sue Williams. "So they don't get the help they need, and children's circumstances don't improve."

The third aim was to reduce social workers' paperwork and increase face-to-face contact with families.

In August 2014, children's service managers met with police, probation, health, and substance misuse teams to devise a new way of working: specialist adult professionals working alongside children's social workers to tackle parental substance misuse, mental ill health and domestic abuse.

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