When the first Covid-19 lockdown happened in March 2020, Cardiff Council’s youth services realised it was going to need to move provision online to stay in touch with children and young people.
“Our use of digital technology was no great shakes then,” reflects James Healan, Cardiff’s youth services manager. “We had a small corporate web page that few professionals and fewer young people visited, and a Facebook page that was intermittently used.”
The necessity of the situation meant Healan was able to secure some funding to employ senior digital youth officer Dayle Luce and begin a journey that has, over the past three years, transformed the service to the point where its digital youth work is winning plaudits.
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