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Supporting families of deaf children online during coronavirus pandemic

We are experiencing a phenomenon that few of us have experienced before. Having our daily routines altered and limited for an unknown period of time. We are adapting and learning every day and getting used to doing things differently.

At the charity Auditory Verbal UK, we work with families of young deaf children across the UK. Our programme equips parents and carers with the strategies and skills to develop their child’s listening and spoken language.

Families usually travel from across the UK to our two centres in Bermondsey, London and Bicester, Oxfordshire for fortnightly appointments with specialist Auditory Verbal practitioners. Some families who follow our fortnightly programme of therapy sessions live far away from our physical centres and have previously opted to attend therapy sessions ‘virtually’ through various online platforms over the past few years.

During these challenging times, the safety of our staff and all those who use our services has been paramount. We have moved all our appointments to online platforms and staff are working from home. Having delivered appointments through these platforms to families over the past five years, we were in a fortunate position to have the main systems in place and are now supporting families who have not previously experienced sessions delivered in this way.

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