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The hub of information - Karen Ramshaw, chief executive, NAFIS

Family information services are about to be thrust into the 21st century. The Parent Know How Directory, which is due to be launched in September, will be a web-based hub of national and local information for families - information that must be provided, updated and maintained by information services across England.

Interview: John Freeman, Raising Expectations Action Programme - Councils' learning mentor

"The biggest single set of challenges that local authorities have faced for 30 years." That's how John Freeman describes the 7bn transfer of funding from the Learning and Skills Council to local authorities in 2010. It will see local authorities take responsibility for commissioning learning for 16 to 19 year olds and sets the scene for raising the school leaving age to 18 by 2015.

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