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Frontline staff in the media

Media training for staff can be a game-changer in engaging with the press, so put trust in your frontline workers to tell stories in their own words and open the door to more authentic coverage.

Shared Services: Policy context

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  • Thursday, January 2, 2020
Defining what shared services are is vital to understand the approaches that work best in services for children and young people and whether there is scope for this to grow.

Motivate staff in a time of austerity

It can be tough to maintain staff morale as funding dwindles and caseloads expand, but there are some simple approaches managers can take to boost motivation and even help their workers feel joy.

Shared Services Briefing

This briefing highlights many of the issues facing councils, and asks whether ultimately, shared service arrangements and partnerships increase the likelihood of full mergers.

Shared Services: Special Report

Fresh evidence suggests collaboration is helping local authorities to find a wider range of care options for vulnerable children and introduce a greater array of good practice approaches to improve outcomes.

Demonstrate trustworthiness

Public trust in charities is at its lowest point in a decade, but there are some key concepts that can help a charity to communicate its trustworthiness to stakeholders and the wider community alike.

Make more time for direct work

Effective social work relies on face-to-face contact with children and families, but bureaucratic processes can often get in the way. Implement strategies that will free up practitioners' time for more direct work.

How to recruit and retain social workers

Recruitment and retention challenges in children's services mean councils are searching for new ways to attract and retain social workers. Joe Lepper looks at different approaches and investigates what actually works.