Youth service staff in Plymouth recently held a staff development conference to analyse their success in promoting active involvement of young people. They had been using The NYA's toolkit for active involvement, Hear by Right. The event sought to define what true participation is, why it was important to involve young people and how to move forward. A key part of the session was celebrating the many changes that had been achieved by using Hear by Right. Some cited the fact that cash is now directly in the hands of Plymouth's...