Taking over the reins at the Youth Justice Board (YJB) at a time when youth custody figures are close to an all-time high was never going to be an easy task, especially for an outside, but Done has slipped quietly into the role. In one of her first interviews since taking over, Done refused to talk in depth about some of the more contentious issues, such as her views on the use of restraint and the problems at Oakhill Secure...